Elarion Help Center
💊 PRODUCTS & SHAPES
1. 💊 Which dosage form is right for me?
Our nutritional supplements are available as capsules, powders, shots, or gummies – depending on your preferences, lifestyle, and daily routine. Those who prefer convenience choose capsules. Powders are ideal for individualists. Shots – perfect for on the go. Gummies – delicious and convenient.
2. 💊 What does PLUS+ mean for your products?
- PLUS+ stands for our premium complexes: enhanced formulas with functional active ingredients for targeted added value – for example, for the immune system, skin or energy.
3. 💊 Are your products vegan?
- Most of them, yes – always clearly labeled. We rely on plant-based alternatives and avoid animal-based ingredients wherever possible.
4. 💊 Are your products sugar-free?
- Almost all of our products are free of added sugar. We rely on modern recipes for a healthy diet – without compromising on taste.
5. 💊 Where do your ingredients come from?
- Our raw materials come from carefully tested sources worldwide. Production takes place in Germany according to the highest quality standards.
6. 💊 Are your products suitable for allergy sufferers?
- Many products are lactose- and gluten-free. You'll find all relevant information transparently on the respective product page.
7. 💊 What is the difference between shots, capsules & powder?
Shots: ready to drink and fast-acting. Capsules: uncomplicated, precisely dosed. Powder: adaptable, ideal for smoothies or shakes.
8. 💊 How do I take the product correctly?
- Each product contains easy-to-understand dosage instructions – on the label and online.
9. 💊 How long should I use a product?
- For optimal results, we recommend daily use for at least 4 to 8 weeks.
10. Can I combine multiple products? Yes! Our products are designed to complement each other. Our sets show you practical combinations.
🌟 DESTINATIONS & COLLECTIONS
11. 🌟 What helps with more energy & focus?
- Taurine, caffeine, B vitamins, and L-carnitine are your helpers. Ideal in a training boost set for concentration, power, and drive.
12. 🌟 Which products support the immune system?
- You can find vitamin C, zinc, D3, echinacea & co. in our “Vitamins & Immunity” collection – as gummies or capsules.
13. 🌟 What is good for detox & gut health?
- Our Gut & Detox Reset Set combines probiotics, fiber & plant complexes – gentle, effective and suitable for everyday use.
14. 🌟 What helps with skin, hair & beauty from within?
- Collagen PLUS+ for skin elasticity, biotin for hair, zinc for nails. Our beauty complexes work from within.
15. 🌟 Are there products for sports & muscle building?
- Natural – with whey protein, creatine and taurine you strengthen muscles, regeneration and performance.
16. 🌟 Are there sets for specific goals?
- Yes! Our weekly set offers bundle coordinated products with clear benefits and price advantages.
17. 🌟 Which collection is right for me?
- Choose by effect: PLUS+ for intensive formulas, gummies for easy intake, or by purpose such as energy, immunity or detox.
18. 🌟 What is special about the PLUS+ collection?
- Synergies through combined vitamins, plant extracts & minerals – for targeted health effects on a scientific basis.
19. 🌟 Is there something for beginners ?
- Absolutely – our gummies and shots are uncomplicated, delicious and a perfect introduction to your new routine.
20. 🌟 What is your bestseller?
- Our Gummy Complexes & Training Boost Package – popular for their effectiveness, taste & convenience.
🚚 ORDER & SHIPPING
21. 🚚 How long does shipping take?
- Usually 2–4 business days. Free shipping for orders over €50.
22. 🚚 Where do you deliver?
- Delivery to Germany and Austria. Other countries are available upon request – just write to us.
23. 🚚 How can I track my order?
- After shipping, you will receive an email with a tracking link. Please also check your spam folder.
24.🚚 Can I cancel or change my order?
- If you're quick: Yes! Contact us directly via chat or email – we'll help you flexibly and easily.
25.🚚 Is there gift wrapping?
Not yet – but we're working on it. Let us know if you're planning something special!
🎁 DISCOUNTS & SETS
26. 🎁 Are there any current promotions?
- Yes! New highlights every week – discover our "Sets of the Week" with attractive discounts.
27. 🎁 How do I redeem a discount code?
- Simply enter the discount code in the “Discount Code” field during checkout – the amount will be deducted automatically.
28. 🎁 Can I put together bundles myself?
- Not yet available in the shop, but we'd be happy to put together a custom set for you. Just drop us a line.
29. 🎁 Are products cheaper in sets?
- Yes – our bundles offer up to 15% discount compared to individual purchases.
30. 🎁 Is there a bonus program?
- In planning! Stay up to date with our newsletter and be the first to know.
💬 CONTACT & ADVICE
31. 💬 How can I contact you directly?
- Simply chat on the website or send an email to: elarionprime@gmail.com – we will respond promptly and personally.
32. 💬 Do you also have a newsletter?
- Yes! You can sign up on our homepage – for exclusive news, promotions, and health tips.
33. 💬 Can I follow you on social media?
- Of course! Follow us on Instagram @elarionprime – inspiration & insights included.